Social Media Manager

At Penquin, we are the creators of brand stories, the collaborators, the conversation starters and the idea generators.

In the realm of brand and communication, evolution is key. Our agency prides itself on staying ahead of the curve, offering various solutions across diverse media channels. We delve into meticulous research, strategic planning, and a comprehensive understanding of your business goals. Through our bespoke solutions and immersive experiences, we empower your brand to maintain its relevance and competitive edge.

Who we are looking for: A storyteller at heart, who thrives at the intersection of strategy and creativity. We’re seeking a dynamic, proactive social media manager who dreams of content and crafts campaigns that transform followers into fans. If hashtags, trends, and analytics excite you, this is your opportunity to shine.

What you’ll do

• Manage Penquin’s internal and external digital assets, including all client social media platforms.
• Build and maintain vibrant online communities across platforms like TikTok, Facebook, LinkedIn, Instagram, and more.
• Create content calendars, strategies, and campaigns aligned with client objectives.
• Oversee content creation, including writing and design elements, and ensure the quality aligns with client and Penquin standards.
• Monitor and analyse social media performance, providing monthly reports and insights.
• Collaborate with creatives and client service teams to integrate social media seamlessly into broader marketing strategies.
• Ensure proactive community engagement, addressing feedback, queries, and concerns promptly.
• Keep up-to-date with emerging social media platforms, tools, and trends to keep clients ahead of the curve.
• Identify and engage with key social media influencers within target markets.
• Develop and present innovative strategies that deliver measurable ROI for clients.

Client management

• Build and nurture strong client relationships, presenting strategies and insights clearly.
• Ensure client briefs are accurately communicated and executed.
• Solve client challenges with creative and data-driven solutions.
• Provide proactive recommendations to enhance client social media strategies.

Production and team management

• Lead and inspire the social media team, ensuring high-quality delivery of services.
• Manage social media project plans, timelines, and budgets.
• Maintain oversight of all ongoing and new social media jobs.

What we’re looking for

• At least three to five years of social media management experience across key platforms like TikTok, Instagram, Facebook, X, and LinkedIn.
• Strong understanding of the South African and global social media landscape.
• A strategic thinker with creative problem-solving skills.
• Exceptional writing, communication, and interpersonal skills.
• Ability to adapt and deliver content for diverse industries.
• Proficiency in social media planning, buying, and analytics tools.
• General tech savviness and knowledge of digital marketing concepts.
• Excellent organisational and time-management skills with attention to detail.
• A proactive, energetic individual with a positive attitude and a sense of humour.

Requirements

• A driver’s licence and own vehicle.
• Active social media presence on platforms like Facebook, TikTok, X, Instagram and LinkedIn.
• Experience in managing and mentoring a team.

Skills

• Must be active in social media and understand the digital landscape and its audiences.
• Must understand both the SA and global social media landscape.
• Strategic and creative thinker that can assess client needs and produce required work to deliver on their objectives.
• Research oriented person that can provide the business and its clients insights on market changes.
• Ability to troubleshoot pros and cons of community management and content curation to ensure the face of our client’s brands remain intact in the digital space.
• Energetic, positive outlook, with a good sense of humour!
• Excellent writing, communication, and verbal skills.
• General tech savvy.
• Interest in digital marketing, new technologies, and social media.
• Ability to adapt and deliver content across a spectrum of industries.
• Strong organisational and time-management skills with attention to detail
• Ability to delegate tasks and work closely with relevant team members.
• Creative problem solver and willingness to learn.
• Understanding of marketing concepts.
• Ability to balance multiple projects and jobs and driven by productivity.
• A proactive approach and ability to take initiative.

Why join Penquin?

At Penquin, we don’t just create ads—we spark conversations, ignite communities, and shape unforgettable brand identities. You'll be part of a collaborative, creative team passionate about crafting exceptional digital experiences.

Apply now

Ready to make your mark in the world of social storytelling? Join us and turn your creativity into campaigns that live rent-free in people’s minds.

Let’s shape the digital world—one post at a time.

Company Description

At Penquin, we are the creators of brand stories, the collaborators, the conversation starters and the idea generators.

In the realm of brand and communication, evolution is key. Our agency prides itself on staying ahead of the curve, offering various solutions across diverse media channels. We delve into meticulous research, strategic planning, and a comprehensive understanding of your business goals. Through our bespoke solutions and immersive experiences, we empower your brand to maintain its relevance and competitive edge.

Posted on 06 May 15:00, Closing date 5 Jun