Quality Assurance Technician

Job description

Quality Assurance Technician (Tester)

Location: George, South Africa

Are you passionate about software quality and testing? Do you thrive in collaborative, fast-paced environments where innovation, accountability, and precision matter? Softsure is seeking a Quality Assurance Technician to join our growing team based in George, South Africa.


This role is suited to someone with a minimum of two years’ solid software testing experience who is confident working independently, understands structured QA practices, and is ready to take ownership of release quality.


Your mission

You will be responsible for validating software against defined business and technical requirements, ensuring releases meet Softsure’s quality, performance, and compliance standards.

You will be expected to manage your own testing responsibilities within a sprint, work with minimal supervision, and proactively identify risks before they impact production. This is a hands-on role requiring discipline, sound judgement, and the confidence to raise concerns early.

Quality is built through structure, accountability, and continuous improvement and you will play a key role in protecting that standard.

What you’ll be doing

• Reviewing and analyzing business and functional requirements to ensure they are clear, complete, and testable
• Designing, documenting, and executing structured test cases aligned to acceptance criteria
• Performing manual, exploratory, regression, and system testing across web and mobile platforms
• Logging high-quality defects with clear reproduction steps, supporting evidence, and impact assessment
• Identifying potential risk areas early and escalating quality concerns appropriately
• Supporting regression cycles and release validation activities under delivery timelines
• Contributing to continuous improvement of QA processes and documentation standards

About you

• You have at least 2 to 4 years preferred hands-on software testing experience and are comfortable operating in a structured delivery environment.
• You are methodical, detail-oriented, and accountable for your outcomes. You analyze requirements, identify gaps, and test with intent.
• You are comfortable working under pressure, managing multiple priorities, and being challenged. You understand that quality requires discipline and consistency.
• You recognize that AI is becoming a permanent and evolving part of modern software development and testing, and you are open to integrating AI-assisted tools into your daily QA workflow.

Essential skills and attributes:

• Minimum 2 years’ relevant software testing experience (non-negotiable)
• Proven experience designing and executing structured test cases independently
• Working knowledge of the SDLC and sprint-based delivery
• Experience using defect tracking and collaboration tools (e.g. JIRA, Confluence, Azure DevOps, GitHub)
• Strong defect documentation skills, including reproducible steps and impact analysis
• Ability to analyze requirements and translate them into effective and risk-based test coverage
• Strong attention to detail and analytical thinking ability
• Clear written and verbal communication skills
• Willingness to continuously adapt and evolve with emerging AI-driven quality practices as part of ongoing delivery standards

Minimum qualification requirements:

• A relevant diploma/degree in IT, computer science, software engineering or equivalent experience in structured software testing within a formal development environment may be considered

Bonus points for:

• 3+ years’ experience in software testing
• ISTQB certification advantageous
• Exposure to test automation frameworks such as Selenium, Playwright, Cypress or similar and ability to contribute to regression automation strategy.
• Experience in financial services or insurance environments advantageous
• Understanding of compliance, data sensitivity, policy admin systems beneficial
• Exposure to AI-powered testing tools or quality engineering practices
• Contactable references

What’s in it for you?

• Full-time, permanent role with immediate start.
• Work with international teams and global insurance brands.
• Be part of a high-accountability, performance-driven environment.
• Live and work in George, South Africa, an outdoor paradise in the Garden Route.

Ready to apply?


If you’re driven, detail-oriented, and excited about quality software, we’d love to hear from you! Please note we’re only accepting applicants currently residing in South Africa or those willing to relocate to George.


The position will be filled in line with the Dotsure culture, values and Employment Equity policy and plan. Preference will be given to members of designated groups that are under-represented.

Posted on 02 Mar 18:44, Closing date 31 Mar