Administrative Operations Coordinator

Job description

The Muizenberg Improvement District (MID) is looking for a highly organised, systems-minded Administrative Operations Coordinator to support our internal operations, compliance, and communications.

This is a hands-on, civic-minded role at the heart of everything we do — from coordinating board meetings and managing service providers, to ensuring compliance with City processes and maintaining digital systems. If you thrive on structure, love good systems, and care about making a positive impact in your local community, we’d love to hear from you.

Key responsibilities

Planning and compliance
Maintain the internal planning calendar, ensure all City deadlines and reporting requirements are met, and keep audit-ready records in line with CID legislation.

Admin and board support
Provide full administrative support to the Manager and Board, including meeting scheduling, minute-taking, and digital filing.

Finance support
Process invoices, track budgets, maintain supplier records, and support audit preparation.

Operations oversight
Log infrastructure issues, coordinate cleaning team oversight, and ensure our premises remain tidy, functional, and well organised.

Communications and content
Support internal story gathering, manage website updates, prepare newsletters, and post to social media in collaboration with our Communications team.

Community liaison
Respond to public messages, triage queries, and help ensure consistent, responsive communication across all platforms.

To apply:

Please send the following to manager@mid.org.za:

• Your CV
  

• A brief motivation letter telling us why the role appeals to you, and why you believe you’re a good fit
  

• Two references we may contact
  

Full job description:
https://www.mid.org.za/wp-content/uploads/Job-Spec-Admin-Ops-Coordinator.pdf

Thank you for helping us build a more structured, responsive, and sustainable Muizenberg.

Requirements

Key Skills and Experience

Essential:

• Proven experience in a governance, compliance, or high-level administrative role
• Exceptional organisational and time-management abilities
• A systems-minded approach with the ability to build or strengthen internal processes
• Familiarity with digital tools such as Microsoft Office, Google Workspace, and cloud-based filing systems
• Ability to manage sensitive or confidential information discreetly
• Strong written and verbal communication skills
• Comfort working independently and self-managing multiple deadlines

Desirable:

• Familiarity with City Improvement Districts (CIDs), SRAs, or local government environments
• Experience with Canva, Mailchimp, website CMS platforms, and social media tools
• Background in bookkeeping, invoicing, or basic financial administration
• A community-centred outlook with a proactive, professional demeanour

Company Description

The Muizenberg Improvement District (MID) provides safety, cleaning, social development, and urban management services. In partnership with the City of Cape Town, we support residents, businesses, and property owners to enhance public spaces and local quality of life. Learn more at www.mid.org.za.

Posted on 30 Apr 17:55, Closing date 28 May