Residence Manager

We’re looking for a full-time warm, proactive individual to manage the daily operations of short-term rental residences , while also supporting the owner with tasks related to hospitality and a media-focused business. The ideal candidate is kind, organised, and thrives on creating seamless experiences for both guests and colleagues..

Multi-residence operations

• Oversee daily operations including guest check-ins, check-outs, and concierge services
• Inspect each residence before and after guest stays to ensure standards are met
• Check for maintenance issues during inspections and timeously arrange for repairs or servicing
• Handle guest reservations, billing, and communication with professionalism
• Drive bookings through platform management and local partnerships
• Maintain a peaceful, high-quality atmosphere for all guests and staff
• Supervise and motivate 1–2 permanent staff and any ad hoc support staff as needed
• Coordinate with vendors, service providers, and contractors across locations
• Track and manage inventory of guest house supplies, linen, and equipment
• Conduct regular property audits and spring-cleaning schedules

Owner support (operations and marketing)

• Manage the owner’s schedule, emails, and key follow-ups
• Assist with social media planning, content, and engagement
• Support outreach, partnerships, and PR in a media-focused business
• Coordinate events, travel logistics, and administrative tasks
• Act as liaison between the owner and key stakeholders

Ideal candidate

• Naturally warm, observant, and solutions-oriented
• Highly organised, proactive, and detail-focused
• Strong communicator with excellent interpersonal skills
• Confident in coordinating maintenance, vendors, and contractors
• Lives off-site but within close reach of Sandton
• Experience in hospitality, media, or marketing is an advantage
• References from previous hospitality or assistant roles
• Fluent in English
• Advantageous: Some knowledge of any one of German, French, Dutch, or any other language common among our international guests
• Advantageous: Knowledge and experience with meal preparation

Posted on 30 Jun 09:43, Closing date 26 Jul