IT Systems Administrator

Empower global teams through seamless IT excellence

Location: Cape Town (Hybrid) | Start date: ASAP | Duration: Permanent

Bridge the gap between technology and impact
You are the person who finds clarity where others see technical complexity. You understand that behind every successful conservation project or social impact initiative is a team that needs their tools to work perfectly. You take pride in being the one who ensures that no hardware glitch or software hurdle stands in the way of a global mission. You’re ready to step into a role where your technical troubleshooting, Salesforce curiosity, and proactive problem-solving don’t just fix "tickets" - they empower people to change the world.

Why the role matters
As our IT systems administrator, you are the backbone of our operational efficiency. By maintaining our infrastructure and optimizing our environment, you ensure that our staff across the globe have the hardware and software required to reach their maximum potential. You turn technical roadblocks into smooth pathways for growth.

What you'll be doing

• Empower the team: Provide high-level hardware and software support to staff, ensuring minimal downtime.
• Infrastructure management: Repair and upgrade hardware, research cost-effective equipment solutions, and manage office connectivity (fibre) to 95% uptime.
• Seamless onboarding: Facilitate the IT onboarding/offboarding process so new joiners feel supported from day one.
• Asset stewardship: Maintain an accurate asset register and manage equipment insurance to protect our global resources.
• Assisting with salesforce (where needed)

What you bring to the team

• Experience: Solid background in 1st line IT support and working with CRM ticketing systems and Google workspace.
• Problem solving: Strong troubleshooting skills with the ability to explain technical issues without relying on jargon.
• Technical foundation: An IT-related diploma (A+, MCSE, MCP) or equivalent experience.
• Vendor savvy: Experience working with 3rd party vendors to facilitate repairs and procurement.
• Mobility: A valid driver’s license and reliable vehicle to attend to hardware needs in person when required.

Bonus if you also have:

• A deep interest in learning a wide range of software applications and prior experience with salesforce.

What's in it for you

• Monthly salary of R19,000
• Generous leave policy
• Opportunities for growth within a global organisation
• Flexible, collaborative, and fun culture
• Regular connection with our leadership team and the CEO
• Access to in-house wellbeing support

Working at GVI
At GVI, we're driven by the desire to make a positive impact on our planet and its people. Our dedicated teams are actively working to address global challenges, and together, we leverage a diverse set of specialised skills to pursue a shared vision: cultivating a brighter and more sustainable future for all.

Working at GVI is fast-paced and fun. You will join a community that values passion, authenticity, and innovation, and where we treat each other with respect. But we can do better than words to show you who we are! To see what it's really like to work for GVI:
→ Watch Here
→ Read Here
→ Meet the Team

To learn more about our broader organisation, Second Nature, follow the link here! 

Our hiring process
Interview with people team
Interview with your future manager
Practical skills assessment
Final interview with senior leadership
Background checks

Your next step
If you’re ready to be the technical engine behind world-changing impact, ensuring every team member has the tools to succeed, we want to hear from you.

Please send us your CV and a short cover letter sharing why this role is the right fit for you.

Kindly note: We genuinely appreciate every application we receive. If you haven’t heard from us within 3–4 weeks, it likely means we’ve moved forward with other candidates this time. That said, we’d love for you to stay connected and consider applying again in the future!

Posted on 08 May 19:49, Closing date 7 Jul