Services News South Africa

Cisco introduces solutions to improve collaboration

Cisco recently announced a set of solutions and developments designed for remote workers, making it easier for business people in South Africa to collaborate anywhere, anytime and on any device. The new solutions are focused on unified communication, a next generation of online meetings, as well as social collaboration.

The Cisco Unified Communications (UC) Manager feature called Extend and Connect works with Cisco Jabber and is designed to bring any third-party phone - including phones at hotels, airports, convention centres, or even far-flung places like offshore oil rigs into the Cisco UC environment.

With Extend and Connect, telecommuters and business travelers can simply input the phone number of their preferred voice device into a Jabber client running on their Windows PC, and Cisco UC Manager will route all voice traffic directly to that phone number.

Next generation Cisco WebEx Meetings give workers an easy way to collaborate directly from web applications they use every day. The enhanced Cisco WebEx Meetings Spaces help users manage the complete meeting lifecycle, including preparations, conducting and following up on meetings.

This includes easily accessing and collaborating on files and presentations in the cloud from their PC or mobile device in real time, scheduling meetings and share agendas, notes, action items, recordings and any other relevant documents at any time.

Free version soon available

There is also an integrated instant messaging client as well as two-way HD video and voice over IP (VoIP) on mobile devices. WebEx Meeting Spaces are delivered through the Cisco WebEx cloud with enterprise-grade security, as well as high availability and scalability levels. Cisco WebEx Meetings have been downloaded for mobile devices more than three million times, and on average 31 million people attend a WebEx meeting per month.

Cisco recently announced that it was extending the reach and appeal of WebEx Meetings by introducing a free version, which supports up to three attendees in a meeting. WebEx Meetings runs on most popular computing devices, including Apple and Android mobile phones and tablets.

Social collaboration is bringing social capabilities, well known from the consumer world, to the devices and applications - including e-mail and business productivity applications - that workers use most often. Cisco WebEx Social (formerly known as Cisco Quad) helps employees share knowledge, find experts and information and form effective virtual work teams. WebEx Social unifies social and real-time collaboration solutions - like video, voice, instant messaging, presence and web conferencing, into a single, integrated user experience.

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