Internal Sales Consultant

Job description

• Proactively reach out to existing and potentially new customers to assess their needs and identify opportunities for cross-selling and upselling.

• Manage and update customer data in the Softsure system.

• Research and identify new business opportunities, and follow up on leads generated by marketing campaigns.

• Work closely with the external sales team to provide support and ensure a smooth sales process.

• Collaborate with other departments to ensure customer satisfaction and retention.

• Stay up-to-date with industry trends and competition to identify areas for improvement.

Requirements

• Proven experience in sales or customer service roles.

• Excellent communication and interpersonal skills.

• Strong analytical and problem-solving skills.

• Ability to work independently and as part of a team