Completed my ND: Marketing in 2012. i have been in the customer service industry for 5 years. Have great listening and coaching skills as I have worked as a quality assesor for quite some time. I am a creative indivual who works well under preassure, great leadership skills as I am currently managing a Team of 7 agents. Work well in a Team and as an individual I am a curious person who believes in constant learning and developing.