Personalised customer experience | Bizcommunity

Personalised customer experience | Bizcommunity

News

Spar2U gains ground as SA embraces efficient township delivery

Retail

Spar2U gains ground as SA embraces efficient township delivery

14 May 2025

Source: Supplied. Michael Bowren, co-founder of Finch Technologies.

Fintech

Unmasking fraudsters: real-time data changes the credit game

13 Mar 2025

Hook, Line & Sinker wins international award for Creative PR and Communications Experts of the Year

PR & Communications

Hook, Line & Sinker wins international award for Creative PR and Communications Experts of the Year

Issued by Hook, Line & Sinker 15 Oct 2024

Digitisation is vital to ensure resilient supply chains. Here's why...

Technology

Digitisation is vital to ensure resilient supply chains. Here's why...

Bobby Madhav 24 May 2024

5 tips to build personalised engagement with your customers

CRM

5 tips to build personalised engagement with your customers

16 May 2024

Source: Supplied. Mark Neil, chief distribution officer at Bidvest Life.

Trends

Life insurance trends to watch in 2024

1 Feb 2024

Finance

Fintechs flag prioritising customer experience as key to surviving tough economic headwinds

Andy Jury 6 Dec 2023

Bluegrass successfully transforms Kenya Airways website

CRM, CX, UX

Bluegrass successfully transforms Kenya Airways website

Issued by Bluegrass Digital 22 Nov 2023

M-commerce is changing how retailers engage with its customers

E-commerce

M-commerce is changing how retailers engage with its customers

Evan-Lee Courie 23 Oct 2023

Retail

How to build brand equity among customers

17 Oct 2023

Clicks ranks tops in the 2023 Kantar BrandZ report

FMCG

Clicks ranks tops in the 2023 Kantar BrandZ report

28 Aug 2023

3 ways SA SMEs can stay focused on success in 2023

SMEs

3 ways SA SMEs can stay focused on success in 2023

Ashleigh Butterworth 11 Apr 2023

4 advantages your small business has over Amazon and how to capitalise on them

SMEs

4 advantages your small business has over Amazon and how to capitalise on them

Matt Brownell 27 Oct 2022

The bountiful benefits of integrating ERP with other software, and why you should

Design & Manufacturing

The bountiful benefits of integrating ERP with other software, and why you should

Issued by QuickEasy Software 17 Oct 2022

Technology

Why retailers must turn to tech as stagflation bites

Ajay Lalu 24 Jun 2022

Hospitality show to spotlight trends driving customer-centric innovation

Hospitality

Hospitality show to spotlight trends driving customer-centric innovation

16 May 2022

CRM, CX, UX

Africa's digital-native companies poised to unlock revenue growth

Olufunmilayo Okubena 7 Apr 2022

Feedback from the AdForum Global Summit

Advertising

Feedback from the AdForum Global Summit

Johanna McDowell 14 Jun 2021

The past, the present and the yet-to-come

Advertising

The past, the present and the yet-to-come

Issued by Dentsu 18 Feb 2021

Photo by from .

CRM, CX, UX

B2B customers are people, too

Chiedza Gonyora 30 Jun 2020

Top CX trends for CIOs to watch

Trends

Top CX trends for CIOs to watch

5 Mar 2020

Providing full visibility and insight for an improved CX journey

CRM

Providing full visibility and insight for an improved CX journey

Gerrit de Villiers 31 Oct 2019

6 Steps to pain-free digital migration

ICT

6 Steps to pain-free digital migration

Kevin South 11 Sep 2019

#GoogleRetail: No room for silos in omnichannel retail

E-commerce

#GoogleRetail: No room for silos in omnichannel retail

Lauren Hartzenberg 6 Nov 2018

5 expectations of the African millennial consumer

CRM

5 expectations of the African millennial consumer

19 Jul 2018

Cloud technology is the key to personalise South Africa's travel experiences

Technology

Cloud technology is the key to personalise South Africa's travel experiences

Chantel Troskie 26 Jun 2018

New e-book defines three pillars to measure store performance, KPIs

Research

New e-book defines three pillars to measure store performance, KPIs

2 May 2017

Shimansky - Creating a personalised customer experience with Sitecore

Online Media

Shimansky - Creating a personalised customer experience with Sitecore

Issued by Bluegrass Digital 10 Nov 2016

Report on marketing to America's diverse cultures

Marketing

Report on marketing to America's diverse cultures

4 Sep 2015

LBS integrating into mobile

Mobile

LBS integrating into mobile

4 Apr 2014