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Telcos | Bizcommunity

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The partnership playbook: How strategic alliances are rewriting customer retention rules in SA

CRM, CX, UX

The partnership playbook: How strategic alliances are rewriting customer retention rules in SA

Michelle Geere, Issued by AdBot 1 day

Telcos tap new revenue streams by selling third-party services

Telecoms & Networks

Telcos tap new revenue streams by selling third-party services

Craig Palmer 12 Sep 2025

The winners at Ask Africa 2025 Orange Index presentation for the telecommunications sector (Image supplied)

Telecoms & Networks

In telco “good enough” is not good enough

29 Aug 2025

XLink: An avant-garde, purpose-driven FinTelco driving digital and payments interoperability on the African continent

Services

XLink: An avant-garde, purpose-driven FinTelco driving digital and payments interoperability on the African continent

Issued by XLink 4 Aug 2025

Tackling Financial Inclusion in Africa

Financial Services

Tackling Financial Inclusion in Africa

Issued by XLink 7 Apr 2025

XLink Communications: Advancing Financial Inclusion across Africa with New Cross-border Payment Platform

Financial Services

XLink Communications: Advancing Financial Inclusion across Africa with New Cross-border Payment Platform

Issued by XLink 29 Jan 2025

Collaboration is the new competition: Why coopetition defines 2025

Marketing

Collaboration is the new competition: Why coopetition defines 2025

Belinda Cavé, Issued by Brandfundi 9 Jul 2025

The next wave of fintech: Key takeaways from Fintech Summit Africa 2025

Fintech

The next wave of fintech: Key takeaways from Fintech Summit Africa 2025

Issued by Realm Digital 4 Jul 2025

CTV: part of a holistic television strategy

Streaming

CTV: part of a holistic television strategy

Leslie Adams 2 Jul 2025

Source: Supplied.

Financial Services

Africa's digital future: Mastercard's $1.5tn vision for growth

26 Mar 2025

Salt Typhoon cyberattack hit Cisco vulnerability in SA

Cybersecurity

Salt Typhoon cyberattack hit Cisco vulnerability in SA

Lindsey Schutters 21 Feb 2025

Optiva is taking Gemini-powered agentic AI-powered BSS to MWC

Telecoms & Networks

Optiva is taking Gemini-powered agentic AI-powered BSS to MWC

18 Feb 2025

Why your tech investment isn’t paying off: The digital transformation myth

Digital

Why your tech investment isn’t paying off: The digital transformation myth

Issued by Dentsu 5 Feb 2025

Source: Pexels.

Markets & Investment

Africa back in favour as investors eye currency stability and demographic opportunity

22 Nov 2024

YouTube is already the dominant steaming content platform, and it doesn't plan on slowing down.

Technology

YouTube is coming for the TV room #AfricaTechFestival

Lindsey Schutters 18 Nov 2024

Amanda Louw-Bester joins Carbon1 as director of strategic partnerships and data alliance

Digital

Amanda Louw-Bester joins Carbon1 as director of strategic partnerships and data alliance

Issued by Carbon1 14 Nov 2024

From start-up to industry contender – VCCB set to disrupt the credit bureau landscape

Financial Services

From start-up to industry contender – VCCB set to disrupt the credit bureau landscape

Issued by VeriCred Credit Bureau 13 Nov 2024

SA’s MellowVans brings mobile EV stores to African telcos

Fuel & Energy

SA’s MellowVans brings mobile EV stores to African telcos

6 Nov 2024

Undersea cables connecting East Africa to the internet have experienced multiple incidents in 2024.

Telecoms & Networks

East Africa internet disrupted by another major undersea cable cut

Lindsey Schutters 12 May 2024

Robert van Breukelen, COO at Itemate Solutions

Mobile & Apps

Why telcos are the new banks in Africa’s mobile revolution

Robert van Breukelen 27 Mar 2024

AI has positively transformed CX - Experian report

Technology

AI has positively transformed CX - Experian report

6 Mar 2024

Connecting the dots: Unveiling the dynamics of consumer switching in South Africa's telco industry

Mobile

Connecting the dots: Unveiling the dynamics of consumer switching in South Africa's telco industry

Issued by KLA 17 Jan 2024

Source: Supplied. Sergio Barbaso, chief executive officer of FutureBank.

Fintech

FutureBank teams up with Paymentology for instant virtual card issuance

29 Dec 2023

POS innovations enhance customer experiences for telcos

Technology

POS innovations enhance customer experiences for telcos

13 Dec 2023

Source: © 123rf Upstream CMO, Chrysa Karamanidi, and head of product & growth, Katerina Matthaiou, highlight the importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption

Marketing

The importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption

12 Dec 2023

Omnisient wins Fast Company’s 2023 'Next Big Things in Tech' for social good

Data & Analytics

Omnisient wins Fast Company’s 2023 'Next Big Things in Tech' for social good

Julian Diaz, Issued by Omnisient 5 Dec 2023

Source: Tony Mrst/Pexels

Telecoms & Networks

SA's telco sector is growing, but customers are not happy

9 Nov 2023

Image source: Khaosai Wongnatthakan –

ESG & Sustainability

Importance of 'G' in ESG and what happens when governance fails in the TMT sector

9 Nov 2023

Melon Mobile brings first fully digital eSIM to SA, CEO says innovation not done

Telecoms & Networks

Melon Mobile brings first fully digital eSIM to SA, CEO says innovation not done

Lindsey Schutters 2 Oct 2023

SA's 5G rollout could be in jeaopardy. Source: Mohammed Hassan/Pixabay

4th Industrial Revolution

South Africa's 5G rollout race is against load shedding

8 Sep 2023

Intelligent farming is transforming agriculture. Source: Supplied

Agriculture

How intelligent farming can boost productivity and profits

Marius Wessels 30 Aug 2023

#YouthMonth: How Shivad Singh built a revolutionary educational app at 19

Mobile & Apps

#YouthMonth: How Shivad Singh built a revolutionary educational app at 19

Imran Salie 22 Jun 2023

Telkom's full-year profit plunges 76.6%

Telecoms & Networks

Telkom's full-year profit plunges 76.6%

13 Jun 2023

Meeting customer expectations: The urgent need for transformation in SA's telecoms sector

Telecoms & Networks

Meeting customer expectations: The urgent need for transformation in SA's telecoms sector

Ashley Nyiko Mabasa 12 Jun 2023

Telecoms industry ranks last for consumer sentiment for 3rd consecutive year

Telecoms & Networks

Telecoms industry ranks last for consumer sentiment for 3rd consecutive year

2 Jun 2023

SA fights to keep phone networks up as lights go out

Telecoms & Networks

SA fights to keep phone networks up as lights go out

Nqobile Dludla 5 Apr 2023

Source: Supplied. Chris Wood, regional managing director, Southern Africa and Palops at Network International.

Banking

Traditional banks missing opportunities to compete with newcomers

Chris Wood 30 Jan 2023

Source: Supplied. Regional managing director, southern Africa and Palops at Network International, Chris Wood, and Brendon Williamson, managing director at Payfast.

Financial Services

South Africa's biggest e-commerce players rebrand under PayFast

Katja Hamilton 17 Jan 2023

Image supplied: Zumi Njongwe, consumer communication and marketing excellence director at Nestlé

CRM, CX, UX

#BizTrends2023: Connecting better with consumers

Zumi Njongwe 13 Jan 2023

How data centres at the network edge can support the next sustainable evolution of telcos

Data & Analytics

How data centres at the network edge can support the next sustainable evolution of telcos

Jonathan Duncan 9 Jan 2023

#BizTrends2023: 4 future technologies that will change how we think about IT infrastructure

Trends

#BizTrends2023: 4 future technologies that will change how we think about IT infrastructure

Matone Ditlhake 9 Jan 2023

The pros and cons of SA's 5G future

Telecoms & Networks

The pros and cons of SA's 5G future

Vishal Barapatre 6 Jan 2023

Banking

The good, the bad and the ugly in the banking industry

6 Dec 2022

Google to establish its first African cloud region in South Africa

Cloud

Google to establish its first African cloud region in South Africa

6 Oct 2022

Source: Supplied. Nedbank's Neo Mushwana.

Fintech

Nedbank's Chipo Mushwana on a cashless society in SA

Katja Hamilton 30 Sep 2022

Growth of the app economy in Africa providing new opportunities for advertisers

Events & Conferencing

Growth of the app economy in Africa providing new opportunities for advertisers

Issued by SHAREit Group 25 Aug 2022