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South Africa's love for coffee signals a new era of work culture

It is January and South African offices once again filled with the familiar hum of post-holiday productivity; one ritual stands out as both comfort and catalyst, coffee.
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Far from being a simple beverage, coffee has become the central catalyst of our return to work, underpinning the rhythms of modern professional life.

For more than 22.7 million South Africans, brewing coffee is not merely routine, it is a declaration of readiness, a bridge between leisure and focused ambition.

There is an undeniable symbolism in those first cups back at work. Whether it is sipped during a sunrise commute, throughout the day while ticking off the long to-do list, clutched nervously before the year’s first strategy meeting, or shared in camaraderie beside the office kitchen counter, coffee has emerged as the linchpin of workplace culture.

In the swelter of a South African summer (hello January), the shift from steaming mugs to chilled, barista-style iced coffees signal not only a change in temperature but an evolution in preference and sophistication.

What is particularly striking is how South Africans have moved beyond passive consumption to active curation. Coffee is now a matter of personal expression and discernment. This progression speaks not just to rising affluence but to an expanding palate and a market that, at last, reflects both diversity and inclusivity; with a deep desire to want to explore all aspects of the coffee category.

The numbers are as impressive as the moments themselves.

According to Eighty20, a South African consumer strategy, research and analytics company, over 10 million tonnes of coffee are produced globally each year, with an estimated 2.25 billion cups consumed daily.

It is estimated that 6,000 cups of Nescafé are consumed every second and 1 in 5 cups of coffee consumed in the world are Nescafé.

Forecasts suggest demand will only increase, even as inflationary pressures have driven up prices. Instant coffee alone saw a 20.2% price jump in the 12 months to April (in 2025) per Statistics South Africa data.

Yet, the resilience of coffee enthusiast remains unshaken. The market thrives, sustained by a blend of tradition, innovation, and an unyielding appetite for quality.

This tenacity is, in large part, fuelled by innovation. The burgeoning café culture, especially among younger consumers, is redefining both expectation and experience. Specialty artisanal roasters, and a hunger for authentic, crafted flavours are reshaping the landscape.

At the same time, product innovation is making premium experiences accessible: affordable variations, ready-to-drink coffees, and a broader spectrum of blends empower consumers to explore without compromising on convenience.

The recent introduction of Nescafé Espresso Concentrate epitomises this shift. It offers not just a new product, but an innovative approach, democratising the creative-style iced coffee experience, making it possible for anyone to craft a barista-worthy iced coffee at home or at work.

This is more than a marketing milestone; it reflects a society that values creativity, individuality, and the sanctity of daily rituals.

As South Africa’s coffee culture matures, we find ourselves at the threshold of an era where coffee is not merely drunk but designed, where each cup is an opportunity for self-expression and satisfaction.

Innovation in coffee is not about convenience alone. It is about empowering people to shape their own experiences, to find pleasure and possibility in the everyday.

In a world that increasingly blurs the boundaries between work and leisure, coffee endures as a symbol of both. It is an experience, one that continues to evolve with every sip, and one that, as we return to the office, remains more essential than ever.

About Elizabeth Gichangi

Elizabeth Gichangi, Head of Marketing for Coffee at Nestlé East and Southern Africa Region (ESAR)
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