Investigator

Job description

About us: 
Platform1 Systems is a leading provider of ethical and intelligent LPR (License Plate Recognition) software across South Africa. We work with communities, law enforcement, and private partners to deliver innovative cloud based data-driven LPR services.

Position overview: 
The Investigator falls under the Investigations and Intelligence function of Platform1. The Investigator will assist the I&I team in providing LPR network coverage through the monitoring and dispatching of alerts on Vehicles of Interest, sourcing data to support investigations, and updating client and national databases. This is a shift-based role, and responsibilities will need to adapt to the requirements of each specific shift.

Key responsibilities: 

• Database support: 
• Uploading vehicle registration plates to client databases as well as national databases
• Validation and verification of data for accuracy and integrity
•  Alerts and dispatching: 
• Monitor all groups to ensure timeous and ongoing reception of information
• Validation and verification of information
• Dispatching of alerts to appropriate user groups
• Response coordination: 
• Data verification
• User group verification
• Limited stakeholder engagements for predetermined alert levels according to associated SOPs and protocols
• Effective escalation of alerts to I&I team
• Investigations: 
• Support reactive and proactive investigations
• Review footage
• Search for reads
• Contribute to movement tracking analysis

Clear KPIs and performance metrics will be assigned to each area of responsibility. 

Requirements:

• Minimum tertiary-level qualification
• Minimum 2 years working experience with a demonstrable track record of accurate and detail-driven work, effective communication, and integrity
• Willingness to submit to strict background checks and ongoing monitoring of data privacy compliance
• Reliable transportation
• Willingness to work shifts in a 24/7 operation
• Excellent written and verbal communication skills
• Attention to detail that ensures data is managed correctly and accurately
• Digital literacy on a range of data platforms
• Ability to work collaboratively in a team setting
• Interest in crime prevention and policing as well as a passion for community safety
• Ability to multi-task quickly and work in a fast-paced environment where decisions have real-life consequences in the policing of communities in South Africa and beyond

Company Description

What we offer:

A dynamic and supportive work environment
Opportunities to grow within a fast-expanding company
Competitive salary based on experience
The opportunity to make a real impact in communities through technology

Submission of an application for this position does not constitute any guarantee or offer of employment. Platform1 Systems (Pty) Ltd reserves the right to reject any application without providing reasons and may withdraw or amend this vacancy at any time without prior notice. Only shortlisted candidates will be contacted. By applying, you acknowledge that you understand and accept these terms, and that no expectation of employment or contractual agreement is created through your application.

Posted on 27 Aug 14:28, Closing date 5 Sep