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Online Sales Performance & Client Relations Manager
| Remuneration: | market-related |
| Location: | Johannesburg |
| Job level: | Mid/Senior |
| Type: | Permanent |
| Company: | Ad Talent Africa |
We’re a global, fast-growing agency helping digital creators maximise revenue through smart strategies and operational excellence. Our fully remote team works collaboratively, values results, and moves quickly to make an impact.
Who we are looking for
A mid-weight sales operations professional with the drive and potential to grow into a senior role. You will work at the intersection of sales and operations - ensuring backend processes run smoothly, performance metrics are tracked and optimised and the frontend sales team is supported with reporting, follow-ups, and strategic input. While this role doesn’t lead a team at the start, you will be a key contributor to the agency’s growth and success.
What you will do
- Ensure backend sales processes are efficient, accurate, and scalable.
- Track, analyse, and optimise performance metrics.
- Provide the sales team with timely reports, follow-ups, and actionable insights.
- Build strong client relationships to ensure alignment and results.
- Assist in developing high-converting sales scripts and messaging.
- Identify opportunities for growth and improved efficiency across sales operations.
What you need
- Proven experience in sales operations, client engagement, or account management.
- Strong sales mindset and persuasive copywriting skills.
- Data-driven approach with excellent analytical skills.
- Ability to work cross-functionally between sales and operations.
- Fluent English and exceptional communication skills.
- Empathy, high social intelligence, and a feedback-driven style.
Nice to have
- Familiarity with Discord, Telegram, and Google Drive.
What we offer
- Competitive salary + performance bonuses.
- Fully remote with flexible hours.
- Global team in a fast-scaling agency.
- Clear growth path into a senior role.
- Collaborative culture and opportunities for professional development.
- Client relations
- Sales
- Strategy
- Copywriting
- Analytics
- Operations
- Processing
- Communication
Posted on 06 Aug 08:35, Closing date 5 Sep
We are niched in the communications industry with offices in Johannesburg and Cape Town from where we service all of South Africa, Africa, the Middle East, Europe and the rest of the world. Our portfolios include Digital, Creative and Client Service in Advertising, Marketing, Media, Public Relations and Corporate Communications.
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