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Assistant Store Managers and Supervisors
Remuneration: | cost-to-company |
Location: | Johannesburg |
Education level: | Matric |
Job level: | Mid/Senior |
Own transport required: | Yes |
Travel requirement: | Occasional |
Type: | Permanent |
Reference: | #BIZ-ASM+SM -WESTRAND |
Company: | CUM BOOKS |
Duties and responsibilities
Job brief
As an experienced assistant store manager/supervisor, you will oversee the daily operations of our store, ensuring the smooth running of operations to maximise the customer experience. The ideal candidate will have prior experience in retail management, a deep understanding of excellent customer service, and the ability to motivate personnel to perform at their best.
Supervisor responsibilities:
- Admin
- Housekeeping
- Sales and customer service
- Assist staff on the shop floor.
- To be equipped with suitable levels of product knowledge
- Manage stock levels in collaboration with manager and assistant manager
- Take responsibility for the shop floor, overseeing daily duties and daily requirements from staff.
- Organising and overseeing all store operations.
- Leading and supervising a dedicated retail team.
- Train and guide staff members to achieve maximum performance.
- Prepare and effectively control the store's budget, focusing on cost efficiency.
- Efficient stock management and monitoring of stock levels.
- Maintaining and delivering excellent customer service.
- Addressing and resolving customer complaints to uphold exceptional customer service.
- Handling and resolving any issues that may arise within the store.
- Planning and overseeing in-store promotions and merchandising.
- Staying updated on market trends to identify opportunities for store improvements.
- Ensuring the store complies with all legal health and safety guidelines.
- Providing regular feedback and reporting to higher management.
- Proven experience in retail management or a related role.
- Strong leadership and team management skills.
- Excellent organisational and problem-solving abilities.
- Effective communication and interpersonal skills.
- Proficiency in budget management and stock control.
- Customer-focused with a commitment to delivering exceptional service.
Posted on 02 May 10:08, Closing date 29 May
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