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    Senior Retail Manager

    Remuneration:cost-to-company 
    Location:Pretoria
    Job level:Senior
    Type:Permanent
    Company:Ad Talent Africa

    Who we are:
    • A dynamic South African company focused on simplifying and enhancing the car buying and selling experience.

    Who we’re looking for:
    • We are currently looking to appoint an experienced Senior Retail Manager to lead operations at our dealership. The ideal candidate will be responsible for managing a dynamic team of sales staff, driving performance and ensuring exceptional customer service across all departments.

    What you’ll do:
    • Oversee daily operations of the dealership, ensuring smooth and efficient functioning
    • Lead, motivate and manage a team of sales staff to achieve performance targets
    • Implement and monitor sales strategies, promotions and customer engagement initiatives
    • Manage inventory levels, rotation and merchandising standards
    • Ensure compliance with health, safety and regulatory requirements
    • Analyse sales reports and KPIs to identify growth opportunities and operational improvements
    • Handle customer queries and complaints professionally and promptly
    • Collaborate with suppliers, logistics and finance teams to optimise store performance
    • Conduct regular staff training and performance evaluations

    What you need:
    • Minimum 10 years’ experience in retail management, preferably in a hypermarket or large-format store
    • Proven leadership and team management skills
    • Strong understanding of retail operations, merchandising and customer service
    • Excellent communication, interpersonal and problem-solving abilities
    • Proficiency in retail systems and reporting tools
    • Ability to work under pressure and adapt to a fast-paced environment
    • Tertiary qualification in retail management or business administration
    • Compliance
    • Customer service
    • Management
    • Operations
    • Reporting
    • Retail
    • Retail management
    • Sales


    Posted on 20 Oct 09:05, Closing date 16 Nov

    Ad Talent
    We are niched in the communications industry with offices in Johannesburg and Cape Town from where we service all of South Africa, Africa, the Middle East, Europe and the rest of the world. Our portfolios include Digital, Creative and Client Service in Advertising, Marketing, Media, Public Relations and Corporate Communications.
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