Project Implementation Officer

Job description

Our client, an NPO based in Sandton is looking for a Project Implementation Officer to join their team.

The Project Implementation Officer will provide strong administrative, coordination and implementation support to the Project Implementation Lead in the rollout of education-based programs and events. This role ensures continuity, operational excellence, and supports client implementations, partner, and stakeholder engagements. 

Qualification and experience

• Bachelor’s degree in project management, Business, Social Sciences, or a related field.
• Must have 3+ years’ experience in project management, program implementation, or operations.
• Experience working with schools, NGOs, corporate sponsors, is a plus
• Fully computer literate using main applications of MS Office (Excel, Word, PowerPoint) and other project management tools
• Strong administrative and communication skills.
• Ability to work well under pressure and manage competing priorities.
• Maintaining relationships with programme/project staff and service providers and suppliers

Key responsibilities

Project support and coordination

• Facilitate and gather information for project scheduling.
• Assist with detailed planning and scheduling of program activities.
• Track progress against timelines, update project plans, and follow up on deliverables.
• Liaise with suppliers, schools, and service providers for bookings, transport, and other logistics.
• Evaluate and report variances from key project metrics and flag deviations timeously.
• Provide on-site support during program rollouts and events.
• Assist in developing project charters, implementation frameworks, and partnership agreements.
• Assess project scope change request impacts on project schedule and engage management timeous.

Administration and documentation 

• Maintain accurate project documentation, including contracts, delivery notes, and correspondence.
• Maintain reporting routines for capturing project progress tracking tools.
• Extract information from project management tools, compile and prepare project progress tracking documentation such as reports, and presentations.
• Support monitoring and evaluation processes by collecting feedback, attendance, and engagement data.
• Onboard service providers and suppliers (including obtaining approval) and ensure contracts and SLAs with vendors are in place and alert lead of expiry dates.
• Collect and collate service provider and supplier reports and invoices and submit for approval following performing all requisite checks.

Client and stakeholder interface

• Support the Implementation Lead in managing relationships with schools, sponsors, and partners.
• Update team members, key stakeholders, and partner.
• When required, attend client meetings, document deliverables, and ensure follow-through on action items.
• Draft and disseminate communication and reports to stakeholders as required.

Risk, reporting and impact measurement

• Proactively identify potential risks and develop mitigation strategies in consultation with lead.
• Monitor, track, and address project issues, escalating where necessary to maintain project objectives.
• Assist in preparing pre- and post-project reports.
• Help compile data and metrics to support reporting to sponsors and funders.
• Contribute to the creation of impact assessments and lessons learned documents. 

Internal capacity building

• Collect feedback and implement improvements to enhance future project outcomes.
• Build knowledge of all programs, implementation strategies, and key relationships.
• Provide cover for the Implementation Lead when needed (e.g. in client meetings, project check-ins).
• Mentor interns and new project support staff to ensure team continuity.

 

Requirements

• Strong organisational and coordination skills.
• High attention to detail and accuracy.
• Passion for youth development and education.
• Ability to work effectively in a fast-paced, multi-project environment.
• Willingness to grow into a leadership role.
• Confidence in engaging with stakeholders and partners.
• Strong digital literacy, including proficiency in Microsoft Office and collaboration tools.
• Familiarity with ed-tech platforms and digital learning tools.

Posted on 24 Jun 09:02, Closing date 22 Aug