Bots | Bizcommunity

Bots | Bizcommunity

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Murray Legg believes that machines can not build trust on their own. Source: Supplied.

Artificial Intelligence

AI can't build trust: Why human voices matter more than ever

Murray Legg 22 Sep 2025

King Price campaign: Making insurance great again

Advertising

King Price campaign: Making insurance great again

16 Sep 2025

Daily Maverick launches Daily Maverick Connect: a new era of community for its award-winning membership

Media

Daily Maverick launches Daily Maverick Connect: a new era of community for its award-winning membership

Issued by Daily Maverick 4 Sep 2025

All the 2025 WesBank New Generation Awards finalists

Digital

All the 2025 WesBank New Generation Awards finalists

29 Aug 2025

Source: © 123rf The South African Social Media Landscape Report 2025 explores how people in South Africa are using social media

Social Media

2025 the year of digital doubles: 5 key social media insights

28 Aug 2025

Microsoft hack raises concerns over AI chat data risks for businesses

Cybersecurity

Microsoft hack raises concerns over AI chat data risks for businesses

Richard Ford 25 Aug 2025

The future is female (to the power of AI)

Women's Month

The future is female (to the power of AI)

Issued by icandi CQ 25 Aug 2025

Ogilvy wins Best Digital Agency at 2025 Bookmarks Awards

IAB Bookmarks Awards

Ogilvy wins Best Digital Agency at 2025 Bookmarks Awards

Issued by Ogilvy South Africa 22 Aug 2025

The IAB SA 2025 Bookmarks Awards winners have been announced, with Ogilvy named Best Digital Agency of 2025 (Image supplied)

IAB Bookmarks Awards

Ogilvy and KFC take the double in the IAB Bookmark Awards

15 Aug 2025

Branding

As brand impersonation scams surge, Offernet launches Ravenwatch to protect South African businesses

Issued by Offernet 11 Aug 2025

How CEM Africa, the continent's leading CX summit signals the next wave of customer experience innovation

CRM, CX, UX

How CEM Africa, the continent's leading CX summit signals the next wave of customer experience innovation

Issued by CEM Africa Summit 29 Jul 2025

Will AI reshape the future of advertising? Gen Z demands authenticity

Artificial Intelligence

Will AI reshape the future of advertising? Gen Z demands authenticity

18 Jul 2025

Nazareen Ebrahim: Brilliant women in AI Ethics 2024 and AIE Summit speaker

Artificial Intelligence

Nazareen Ebrahim: Brilliant women in AI Ethics 2024 and AIE Summit speaker

Karabo Ledwaba 11 Jul 2025

The finalists were announced on 9 July 2025. Source: Supplied

IAB Bookmarks Awards

All the 2025 Bookmark Awards finalists

9 Jul 2025

AI, identity, and the future of finance: Why personhood matters more than ever

Financial Services

AI, identity, and the future of finance: Why personhood matters more than ever

Carrie Peter, Issued by Perfect Word 30 Jun 2025

Who owns digital?

Digital

Who owns digital?

Issued by Offernet 6 Jun 2025

Who or what is in your B2B research sample?

Research

Who or what is in your B2B research sample?

Issued by Livingfacts 2 May 2025

Jordan Hollander, co-founder at Hotel Tech Report

Technology

How AI will revolutionise the hospitality industry in 2025

Jordan Hollander 28 Jan 2025

Source: Supplied. Tivon Loubser, co-fund manager, MeTTa Capital.

Financial Services

New asset class in SA: First secondaries fund launched

14 Jan 2025

What is Bluesky? Why 10s of millions of people are heading for a ‘decentralised’ social media platform

Social Media

What is Bluesky? Why 10s of millions of people are heading for a ‘decentralised’ social media platform

Jean Burgess 27 Nov 2024

Data analysis and reporting gives retailers inside lane in race to Black Friday

Retail

Data analysis and reporting gives retailers inside lane in race to Black Friday

28 Oct 2024

Source: © Avid Following a settlement, the details of which have not been disclosed, Unilever has been dropped from the lawsuit by X

Advertising

Is Elon Musk winning the legal war or losing the ad battle as Unilever and X settle

Danette Breitenbach 16 Oct 2024

Image source: sebastien decoret –

Services

How to add automated voice bots into your call centre: Start simple

Ryan Falkenberg 30 Sep 2024

$Source: The Bookmarks The IAB SA Bookmark Awards' winners have been announced with TBWA \ Hunt Lascaris being the big winner on the night$

IAB Bookmarks Awards

#Bookmarks2024: All the IAB SA Bookmark Awards 2024 winners

Danette Breitenbach 16 Aug 2024

Source: Supplied. Anna Collard, senior vice president, content strategist and ambassador of KnowBe4 Africa.

Fintech

In chatbots we trust—but should we?

12 Aug 2024

AI is slowly making its way into advanced pharmacology, but will need investor patience.

Data & Analytics

Forget chat bots, AI is helping out in drug discovery and development

Lindsey Schutters 17 Jul 2024

E-commerce

South African online shoppers favour fashion and food in digital cart

15 Jul 2024

Yolandi Esterhuizen, director of Global Product Compliance at Sage Africa & Middle East

Trends

Automation trends to future-proof HR

Yolandi Esterhuizen 12 Jul 2024

(Image supplied)

IAB Bookmarks Awards

All the IAB 2024 Bookmark Awards' finalists

12 Jul 2024

Source: © 123rf As customer journeys become more complex, creating a more personalised two-way interaction with customers is an increasingly important requirement for brands

Research

Messaging the preferred method for customers to interact with brands says research

9 Jul 2024

Dating apps are like slot machines - A matchmaker saves the day

Lifestyle

Dating apps are like slot machines - A matchmaker saves the day

Issued by MatchVIP Dating Agency 6 May 2024

Source: © 123rf Social media is the largest channel worldwide for advertising investment according to Warc Media’s latest forecast, Global Ad Trends

Marketing

Warc: Social media reaches new peaks, wields huge influence over how brands reach their audiences

2 May 2024

Source: Supplied. Dean Baker is the squad lead of BFSI from Infobip.

Banking

Banks must embrace next-generation solutions to satisfy data-driven demands

Dean Baker 23 Apr 2024

We present the 13 insights session summaries selected for this year’s SAMRA Annual Conference

Research

We present the 13 insights session summaries selected for this year’s SAMRA Annual Conference

Issued by SAMRA 22 Apr 2024

Welcome to the era of the AI co-pilot

4th Industrial Revolution

Welcome to the era of the AI co-pilot

Nick Durrant, Issued by Bluegrass Digital 11 Apr 2024

5 trends driving change in SA’s retail industry

Trends

5 trends driving change in SA’s retail industry

Regan Adams 26 Feb 2024

Anja van Beek, Talent Strategist, Leadership & HR Expert and Executive Coach

Trends

#BizTrends2024: Beyond bots and degrees

Anja van Beek 31 Jan 2024

Image supplied.

IAB Bookmarks Awards

IAB South Africa Bookmark Awards 2024: Call for jury nominations now open

26 Jan 2024

Image supplied. Geoff Cohen, DYDX addresses the alarming trend in digital advertising; AI-driven fake advertising websites

Digital

#BizTrends2024: Geoff Cohen - The alarming digital trend of AI-driven fake advertising websites

Geoff Cohen 23 Jan 2024

#BizTrends2024: Intelligent assistants can bridge generative AI gap

Trends

#BizTrends2024: Intelligent assistants can bridge generative AI gap

Henda Scott 9 Jan 2024

Fintech

2024 predicts: GenAI realism, Digital ID progress, but social engineering mutates again

Gerhard Oosthuizen 8 Jan 2024

Social Media

Disinformation is part and parcel of social media’s business model, new research shows

Carlos Diaz Ruiz 24 Nov 2023

Social Media

X/Twitter: imposing a $1 bot tax on new customers will only make the platform's problems worse

Hamza Mudassir 27 Oct 2023

X rolls out 'Not A Bot' subscription in New Zealand and the Philippines

Mobile & Apps

X rolls out 'Not A Bot' subscription in New Zealand and the Philippines

Lindsey Schutters 18 Oct 2023

3 steps for small businesses to bolster cybersecurity

SMEs

3 steps for small businesses to bolster cybersecurity

Ben Bierman, Issued by Business Partners Limited 10 Oct 2023