Customer data | Bizcommunity

Customer data | Bizcommunity

News

Mike Saunders, CEO of Digitlab explains the findings of the third annual State of Digital Survey (Image supplied)

Digital

It’s a golden age of business data - or is it?

Mike Saunders 2 hours

The 7 most common domain name scams to look out for

Cybersecurity

The 7 most common domain name scams to look out for

Issued by Domains.co.za 3 Dec 2025

Small businesses urged to treat Black Friday as a visibility moment, not a discount race

SMEs

Small businesses urged to treat Black Friday as a visibility moment, not a discount race

Sudir Sahadeo, Issued by Business Partners Limited 24 Nov 2025

Source: Pexels.

Banking

Pepkor's potential shift into banking aims to revolutionise South African fintech

21 Nov 2025

VML’s Future Shopper Report 2025 reveals 3 crucial Black Friday trends

Trends

VML’s Future Shopper Report 2025 reveals 3 crucial Black Friday trends

19 Nov 2025

Cybersecurity gaps threaten SA's booming retail sector

Security

Cybersecurity gaps threaten SA's booming retail sector

Marlene Urquhart 30 Oct 2025

Tanika Corneleus, digital campaign lead at midnight says automated marketing isn’t a set-and-forget solution – it needs the right data and metrics (Image supplied)

Digital

How automation can help marketers get better ROI from ad campaigns

Tanika Corneleus 30 Oct 2025

Boxer increases turnover by 13.9% and declares its first dividend in interim results

Banking & Finance

Boxer increases turnover by 13.9% and declares its first dividend in interim results

13 Oct 2025

Just say goodbye to fraud

Cybersecurity

Just say goodbye to fraud

Issued by Bullion PR & Communication 8 Oct 2025

NTT Data acquires Exah to expand Salesforce expertise

Technology

NTT Data acquires Exah to expand Salesforce expertise

3 Oct 2025

How Wonga transformed customer engagement and boosted customer acquisition with Braze

CRM, CX, UX

How Wonga transformed customer engagement and boosted customer acquisition with Braze

Issued by YOUKNOW Technologies 3 Oct 2025

Loyalty programmes are transforming into lifestyle ecosystems

CRM

Loyalty programmes are transforming into lifestyle ecosystems

19 Sep 2025

BPOs face October crunch as Windows 10 support ends

Technology

BPOs face October crunch as Windows 10 support ends

Sanjay Govender 16 Sep 2025

Promptathons: Catalysing AI Adoption and Innovation in the Enterprise

Education

Promptathons: Catalysing AI Adoption and Innovation in the Enterprise

Issued by Shaper 8 Jul 2025

Telcos tap new revenue streams by selling third-party services

Telecoms & Networks

Telcos tap new revenue streams by selling third-party services

Craig Palmer 12 Sep 2025

Source: © 123rf A new CMO Council thought leadership programme with Zeta Global, engages senior marketers in a benchmarking process to determine their company’s level of digital marketing maturity, organisational capacity and performance predictability

Marketing

How martech ready is your organisation?

11 Sep 2025

How AI is taking e-commerce places in South Africa

E-commerce

How AI is taking e-commerce places in South Africa

Issued by TDMC 10 Sep 2025

Famous Brands and MoEngage join forces for personalised customer experiences

Technology

Famous Brands and MoEngage join forces for personalised customer experiences

29 Aug 2025

Retailers ditch vendor lock-in for flexibility in a booming market

Retail Services

Retailers ditch vendor lock-in for flexibility in a booming market

Peter Ludi 13 Aug 2025

AI and data are reshaping Africa's retail sector

Technology

AI and data are reshaping Africa's retail sector

Blessed Hwaire and Shobhit Jain 11 Aug 2025

Branding

As brand impersonation scams surge, Offernet launches Ravenwatch to protect South African businesses

Issued by Offernet 11 Aug 2025

CEM Africa Summit 2025 to tackle the new CX mandate: Connection, trust, and real value

CRM, CX, UX

CEM Africa Summit 2025 to tackle the new CX mandate: Connection, trust, and real value

Issued by CEM Africa Summit 7 Aug 2025

Why CMOs need to rethink marketing effectiveness

Marketing

Why CMOs need to rethink marketing effectiveness

Musa Kalenga, Issued by Brave Group 14 Jul 2025

Hackers target British retail giants, raising cybersecurity alarms globally

Technology

Hackers target British retail giants, raising cybersecurity alarms globally

10 Jul 2025

AI is transforming retail experiences in SA

Technology

AI is transforming retail experiences in SA

Catherine Lückhoff 10 Jul 2025

Unifying customer data is key to winning digital consumers

CRM

Unifying customer data is key to winning digital consumers

Kunal Badiani 7 Jul 2025

Cybersecurity

SA is a prime target for ransomware attacks: How to safeguard your system

Kumar Vaibhav 26 Jun 2025

How to drive customer engagement through data unification in SA

CRM

How to drive customer engagement through data unification in SA

Kunal Badiani 25 Jun 2025

#ConvergeAfrica: Commerce media is the next big frontier in retail

Retail

#ConvergeAfrica: Commerce media is the next big frontier in retail

4 Jun 2025

Omnichannel retail in South Africa: a hacker's paradise?

Security

Omnichannel retail in South Africa: a hacker's paradise?

Calin Cloete 16 May 2025

The chat commerce revolution: Turning conversations into customer conversions

Artificial Intelligence

The chat commerce revolution: Turning conversations into customer conversions

Jonathan Elcock, Issued by rather.chat 6 May 2025

Instant delivery: How SA logistics is transforming to meet consumer demands

Logistics & Transport

Instant delivery: How SA logistics is transforming to meet consumer demands

Robin Fredericks 25 Apr 2025

Cell C confirms customer data leak after ransomware claim

Cybersecurity

Cell C confirms customer data leak after ransomware claim

9 Apr 2025

WPP enhances AI marketing with strategic InfoSum acquisition

Artificial Intelligence

WPP enhances AI marketing with strategic InfoSum acquisition

4 Apr 2025

Artificial Intelligence

Adobe introduces Agentic AI Strategy and Brand Concierge app

27 Mar 2025

Agencies aren’t waiting on AI – so why are brands still playing catch-up?

Digital

Agencies aren’t waiting on AI – so why are brands still playing catch-up?

Shaune Jordaan, Issued by Hoorah Digital 26 Mar 2025

Bucket lists drive a shift in shopping habits: happiness over possessions

Sales

Bucket lists drive a shift in shopping habits: happiness over possessions

18 Mar 2025

How SMEs can harness hyper-personalisation to redefine consumer engagement

SMEs

How SMEs can harness hyper-personalisation to redefine consumer engagement

Gugu Mjadu, Issued by Business Partners Limited 11 Mar 2025

Source: Supplied. Michael Bowren, co-founder of Finch Technologies.

Fintech

Unmasking fraudsters: real-time data changes the credit game

13 Mar 2025

Navigating global regulations to enhance BPO data governance

Services

Navigating global regulations to enhance BPO data governance

Christopher Lawson, Cobus Pretorius and Niko Mastropaolo 19 Feb 2025

Source: © 123rf The CMO Council’s inaugural Marketing Vitality Index forecasts waves of vitality, volatility and velocity in 2025

Marketing

The CMO Council Marketing Vitality Index points to a defining, milestone year ahead

19 Feb 2025

Havas Media Network launches data and technology practice in Africa

Media

Havas Media Network launches data and technology practice in Africa

Issued by Havas Johannesburg 12 Feb 2025

Omnichannel retail in 2025: The boundaries between digital and physical shopping continue to crumble

Sales

Omnichannel retail in 2025: The boundaries between digital and physical shopping continue to crumble

Zak Haeri, Issued by NielsenIQ 11 Feb 2025

Marketing

Retail becomes a data powerhouse as it turns into a dominant ad platform

Kevin Gray 5 Feb 2025

Advertising

Smart brands rein in ad spending when a rival faces a setback − here’s why

Vivek Astvansh 5 Feb 2025

Advertising

How first-party data is transforming retail advertising strategies

Daniel Levy 24 Jan 2025

The future of printing: AI-powered, sustainable, and reliable

Hardware

The future of printing: AI-powered, sustainable, and reliable

Issued by HP 18 Dec 2024

Image source: tomwang –

Talent Acquisition

Can you really afford to not vet your seasonal staff?

Jennifer Barkhuizen 11 Dec 2024