Centre for Academic Success Coordinator

Job description

Key Roles and Responsibilities:

Coordinate student support initiatives and interventions for students. The role may be specific to a CL or DL campus. It is focused on student support for both CL and DL students on the specific campus.

Contribute to the establishment of a functional C4SS on campus.

• Promote, in collaboration with the Manager: C4SS, the services of the C4SS on campus.
• Coordinate the campus communication with reference to student support.
• Communicate and liaise with relevant stakeholders on campus to ensure successful delivery of student support and wellness activities on campus.
• Report on student support activities, as required.
• Coordinate the involvement of C4SS in identified projects.
• Take part in the annual planning process of support initiatives.

Provide, deliver and coordinate individual and group student support and wellness activities on campus.

• Plan, coordinate and/or present support initiatives (workshops, information, training, etc.) in collaboration with the Manager: C4SS.
• Consult with and assist students who contact/visit the C4SS and/or make appropriate referrals/source support solutions.
• Contribute to the management of students-at-risk in collaboration with the academic managers on campus.
• Assist with the coordination of wellness initiatives on campus.

Contribute to the development and delivery of the student orientation programme for first years and returning students.

• Coordinate, develop and arrange, in collaboration with the Manager: C4SS, support-specific activities, speakers, and information sessions for the new and returning student orientation sessions.
• Take responsibility for the implementation of diagnostic tests (for example, SM) before and during the orientation programme, according to the SOP per diagnostic assessment.
• Manage and conduct the required follow-up actions related to diagnostic tests.

Contribute to the student support environment on Canvas.

• Contribute to the creation and maintenance of a vibrant, informative and up-to-date virtual support environment.
• Contribute and package content for the Canvas Student Support environment in consultation with the Manager: C4SS and the Manager: Student Support.
• Take joint responsibility for the quality assurance of the environment.

Qualification and Minimum Requirements:

• Grade 12
• A relevant NQF level 6
• Progress towards NQF level 7 is advantageous
• At least 2 years relevant experience in higher education

Knowledge and Skills:

• Self-discipline
• Excellent organizational, communication and interpersonal skills
• Time-management, and ability to work under pressure
• Sense of urgency and deadline driven
• Ability to work independently and problem solve
• Accuracy and attention to details
• Are willing to work after hours to assist the Distance Learning students with support sessions
• Awareness of environmental social issues and pressures
• Passionate about student issues and needs
• Excellent communication skills, both verbal and written
• High computer literacy. Experience on Canvas would be an advantage
• Ability to identify issues and initiate corrective action

Posted on 02 Feb 09:32, Closing date 9 Feb